Last updated: August 2026

At Ritual and Remedy - SU CHI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We may collect the following types of information:

  • Personal identification information: Name, email address, phone number, billing and shipping address.
  • Payment information: Credit card details and other payment data (processed securely through our payment providers).
  • Device and usage information: IP address, browser type, pages visited, and other analytics data.
  • Communications: Any information you provide when you contact us.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your orders, products, and services
  • Send you marketing communications (where you have opted in)
  • Improve our website and customer experience
  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These parties are obligated to keep your information confidential.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain functionality of our site.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at ritualandremedynaturopathy@gmail.com.